I’m Neuman and I’m Bad at Being a Customer
I leave transactions mad at myself.
It actually sounds like an old-timey put down. Like, “Oh he’s a bad customer.” But I mean this literally. I’m bad at being a customer. I don’t even like good customer service. I want to get through a transaction and get on with the rest of my day.
I’m not saying I am mean to a sales person or a cashier. Quite the opposite. I’m polite. I’m too polite. Want to know who ends up losing in the end… me. I’m the one who leaves the situation angrier than I was before.
I’ll give you an example:
Any time I go to a grocery store or a gas station, the cashier will ask, “How’s your day going?” I reply, “Good. How are you?” This is where I end up kicking myself. I’m hoping that the cashier just says, “good” and we can both move on with our day but it almost never happens. I seem to always get the cashier that goes, “Well I’ll be a lot better when my shift is over.” Ugh. I don’t care. I don’t feel bad that you have a crappy job. I don’t feel bad because there was a day where you filled out an application to work there. I can’t hope to hear “good” back any more. I have to teach myself to just say that I’m good and not ask the follow up question.
There was even a time when I got upset at good customer service. I was at a bank a few years ago and the teller ask me what I was doing over the weekend. I wanted to be like, “Why? What, do you want to hang out?” There are just too many psychos around to tell a person I don’t know what I’m doing over the weekend.
So here’s to hoping that I either to learn to just get over it, move on, or that the person behind the counter will just also say that they are good and moving on with the rest of our day.